Privacy Policy — Eagle Cargo Inc
Effective Date: [8/01/25]
Eagle Cargo Inc (“Eagle Cargo,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, communicate with us, or interact with our services, including our SMS messaging program.

1. Information We Collect
We may collect the following types of information:
  • Personal Information — Name, email address, phone number, postal address, and any other information you provide to us when filling out forms, creating an account, or communicating with us.
  • Service Information — Shipping details, booking information, and payment data (processed via secure third-party providers).
  • Technical Information — IP address, browser type, operating system, and website usage data.
  • SMS Interaction Data — If you opt in to receive SMS messages from us, we may collect information about your interactions with those messages.

2. How We Use Your Information
We use your information to:
  • Provide, manage, and improve our services.
  • Communicate with you about your shipments, orders, or inquiries.
  • Send important updates, promotional offers (if opted-in), and service-related alerts via email or SMS.
  • Comply with legal requirements and enforce our policies.

3. SMS Messaging Terms
By providing your phone number on our website, completing a booking form, contacting us through our online inquiry forms, or texting us first, you consent (“opt in”) to receive SMS messages from Eagle Cargo Inc. These messages may include:
  • Shipment and delivery updates
  • Service notifications
  • Driver/dispatch communication
  • Appointment confirmations
  • Customer support replies
  • Promotional or marketing messages (only if you explicitly opt in)
Message Frequency:
Message frequency varies based on your interactions with us but may range from 1–10 messages per month. You will only receive promotional messages if you separately opt in to marketing.
Message & Data Rates:
Message and data rates may apply according to your mobile carrier.
Opt-Out Instructions:
You may opt out at any time by replying STOP to any SMS you receive from us.
Reply HELP for additional help or information.
Opt-In Disclosure:
By submitting your phone number through any Eagle Cargo Inc form, quote request, booking system, or by messaging our business number, you authorize Eagle Cargo Inc to send you SMS messages and acknowledge that:
  • Consent is not a condition of purchase.
  • Message frequency may vary.
  • Standard carrier rates may apply.
Carrier Disclaimer:
Carriers are not liable for delayed or undelivered messages.

4.How Customers Opt In to SMS
Customers opt in to receive SMS messages from Eagle Cargo Inc through the following methods:
  1. Website Forms:
  2. When customers submit their phone number through our booking form, quote request form, or contact form, they agree to receive SMS updates. Each form includes the following disclosure:
  3. “By submitting this form, you agree to receive SMS updates from Eagle Cargo Inc. Message frequency varies. Reply STOP to unsubscribe.”
  4. Customer-Initiated Text:
  5. If a customer texts our business phone number first, that action serves as consent to receive SMS replies and ongoing communication.
  6. Service Agreements / Phone Orders:
  7. If customers provide their phone number while requesting shipping or dispatch services, they are informed verbally or in writing that they may receive SMS service notifications.

5. Information Sharing
We do not sell your personal information. We may share your information only with:
  • Service Providers who perform services on our behalf (such as shipping carriers, payment processors, and IT support).
  • Legal Authorities when required to comply with applicable laws, regulations, or legal processes.

6. Data Security
We use commercially reasonable measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction.

7. Your Rights
Depending on your location, you may have the right to:
  • Access the personal data we hold about you.
  • Request corrections or deletions.
  • Withdraw consent for certain uses of your information.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.

9. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us:
Eagle Cargo Inc
Email: info@eaglecargoinc.com
Phone: 2673197717



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